Q: What kind of batteries does the H2P use?
A: The H2P uses size 10 Zinc Air batteries – one for each ear. Please see our “Extra Batteries” perk if wanting to purchase extra batteries.
Q: How long do the batteries last?
A: The batteries last up to 140 hours.
Q: Does the H2P have an on/off switch?
A: Yes. Turning the volume dial clockwise turns the volume up; turning it counter-clockwise turns it down. Once turned all the way down, you feel the sticking point that turns it off.
Q: When will the shipping process begin?
A: We will be shipping orders chronologically at the end of November.
Q: Can the H2P be used as a hearing aid?
A: The H2P can enhance hearing up to 6x the normal hearing level, which can be very helpful for those who are hard of hearing. Even though the H2P is not technically a hearing aid, it can easily be used for hearing assistance.
Current Estimated Shipping Date: November 2016
Last Updated At: 10/11/16What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.